Shipping & Returns

Shipping Policy

At Psychology Books, we offer instant digital downloads for all our products. As soon as your payment is processed, you will receive a download link via email.

How It Works:

1. Purchase Your Book – Add your selected book to the cart and proceed to checkout.

2. Complete Your Payment – We accept multiple payment methods for a secure and seamless transaction.

3. Instant Access – Once your payment is confirmed, you will receive an email with a download link. You can also access your purchases from your account.

Troubleshooting Download Issues:

• If you do not receive your download link within a few minutes, please check your spam or junk folder.

• Ensure that you enter the correct email address during checkout.

• If you still have issues, contact our support team at info@psychology.com.co for assistance.

Returns & Refunds Policy

Since our products are digital, all sales are final, and we do not offer refunds once a purchase has been completed. However, we are committed to ensuring customer satisfaction.

Refund Exceptions:

We may offer a refund or replacement in the following cases:

• Duplicate Purchases – If you accidentally purchase the same item more than once, please contact us for a refund on the duplicate order.

• Download Issues – If you are unable to download your file due to a technical issue that we cannot resolve, we will provide a new link or offer a refund.

• Incorrect File – If you receive the wrong file, we will provide the correct one at no additional cost.

To request a refund or report an issue, please email info@psychology.com.co with your order details.